We gladly accept returns on full-priced items within 21 days of purchase, as long as the items are in their original condition with tags attached.
Returned items must be unworn, unused and in original condition with all tags and packaging intact.
Your return must be lodged and returned within 21 days from the date of purchase.
- Refunds to the original payment method are eligible on full-priced styles only.
- Full-price items can be returned for a refund, credit note or exchange within 21 days of purchase, including those purchased using a welcome discount code.
- Sale items are not eligible for a refund. All discounted styles marked as "sale" on the product page or discounted during a flash/promotional sale with a code or automatic discount can be returned for a credit note or exchange only within 21 days of purchase.
- Final sale items are non-refundable and cannot be returned or exchanged, unless deemed faulty. Final sale items are marked as ‘final sale’ on the product page.
If your return does not comply with these conditions, your items will not be accepted for a return. Returns made after the 21-day return window will not be accepted (unless delayed due to postage and handling).
Note: All returns coming from the USA will incur a $15 flat rate fee.
Please note, all shipping costs associated with your order are non-refundable.
REFUNDSRefunds will be processed to the original payment method for the value of the returned item/s after discounts, excluding shipping fees.
FINAL SALEFinal sale refers to items that are marked down during a promotion, or are marked to clear. Item/s marked as "final sale" on the product page is non-refundable and cannot be returned or exchanged, unless in the event of the item being faulty. If final sale items are returned despite this policy, items will be sent back to you at an additional charge.
PROCESSING TIME FOR RETURNSOnce your returned item/s have been received, please allow up to 3 business days for your return outcome to be processed. You will receive an email when our team has received your return and again when your return is processed.
INCORRECT OR FAULTY ITEMSAny items caused as a result of normal wear and tear; failure to use in accordance with our care instructions; or through misuse will not be considered faulty.